What is the W.I.S.E. Guys residential program?
The W.I.S.E. Guys residential program is a free service offered by Mid-South Synergy to its water customers, that evaluates existing residential irrigation systems and makes recommendations for improvement to the performance of the system and to the scheduling of the controller to eliminate unnecessary waste.
The program allows face-to-face education with the homeowner on efficient irrigation and proper controller scheduling. With this one-on-one education program, we are able to begin changing the irrigation habits of homeowners.
How does the program work?
A consumer will complete a short questionnaire to determine if their system meets the requirements for an evaluation. If the system meets the requirements, the evaluation will be assigned to a professional W.I.S.E. Guys contractor. The contractor will contact the consumer within seven days to schedule an evaluation. The W.I.S.E. Guys contractor will evaluate the irrigation system and make recommendations to the consumer for improvement to the performance and scheduling of the system to eliminate unnecessary waste and save money on their water bills.
What happens if the system does not meet the requirements for an evaluation?
If the system does not meet the requirements, the consumer will immediately be notified and a professional W.I.S.E. Guys contractor will contact them within seven days to schedule an appointment to determine what repairs are necessary to upgrade the system to evaluation status.
Who performs the system evaluation?
Each evaluation is assigned to an approved W.I.S.E. Guys contractor who is a Licensed Irrigator in the State of Texas and has attended the required training for the W.I.S.E. Guys program. These professionals are well trained in proper irrigation design and installation and are more than capable of evaluating, designing, repairing and installing irrigation systems.
Will the W.I.S.E. Guys contractor fix any existing problems with the irrigation system?
No. The W.I.S.E. Guys contractor will not make any repairs to the system. The service is an evaluation only. The W.I.S.E. Guys contractor will make the recommended adjustments to the system controller only if the customer allows such adjustments. In many instances the adjustment to the system controller is the first step to water conservation and lower water bills. The homeowner is under no obligation to hire the W.I.S.E. Guys contractor to repair the problems found within their system, however, up to 80% are requesting immediate repairs to help them save water right away.
How can we sign up?
If you are a current water customer of Mid-South Synergy click here to sign up for your W.I.S.E. Guys evaluation. You can also speak with any of our Member Service Representatives by calling 936-825-5100 for more information.