Update Account Information
To help us better serve you; it is vital that we have the most current information available to maintain our commitment to service with you. Please complete and submit the Account Update Form if;
- your name or street address is incorrectly shown on your bill
- your name, phone number or street address has changed recently
- your email address (that we use for E-Pay) has changed
If the name on the account needs to be transferred to a different person or business, we need to know. More importantly, we need your most up to date contact information for emergencies during prolonged service interruptions. With a correct phone number our dispatchers will be able to locate your interruption and work to get it restored as quickly as possible.
Request Service at Existing Location
When you need service at a location that had Mid-South Synergy service before, the following steps will apply. View our Electric Service Application
Request Service at New Location
Whether you’re constructing a new building, upgrading the size of an existing service or relocating its connection point, close coordination between you and Mid South Synergy is essential for keeping your project on schedule. To ensure smooth and timely installations, Contact us to initiate the application process in the early stages of the construction. View our Service Area Map and download the required Forms from the Related Links section on the right.
Install Area/Street Light
Mid-South Synergy offers the installation of dusk-to-dawn area lighting. These lights can be installed on existing or new locations. Contact us for more information on installation and monthly rates
KWH per Month
|100 Watt High Pressure Sodium (HPS)||50 kwh||$8.00|
175 Watt Mercury Vapor
250 Watt HPS and Flood
400 Watt HPS and Flood
All area lights are subject to the WPCA charge. This charge is a billing adjustment to accommodate the changing cost of fuel used to generate electricity. This is a straight “pass-through” charge from the wholesale provider with no mark-up or margins applied.
If you need to transfer service to another location in our service area, or need to disconnect service all together, you can Contact Us or come by any of our three offices. We will need to verify some details to proceed with your disconnect and also need your new address to forward you your final bill.
For those members that had a deposit with Mid-South Synergy, we will apply the deposit to your final bill and send you the balance by mail.