News

HURRICANE HARVEY OFFICE CLOSING

Mid-South Synergy will continue to have all front lobbies closed on Tuesday, August 29th to focus efforts on outage restoration resulting from Hurricane Harvey. Members may reach a member service representative by calling 936-825-5100. Regular hours will resume Wednesday, August 30th. We thank all of our members for their support during restoration efforts.

HURRICANE HARVEY RESTORATION UPDATE (MONDAY 12:30 PM)

*****For Immediate Release*****
Hurricane Harvey Outage Restoration Update
August 28th, 2017 at 12:00pm

Mid-South Synergy Crews have safely restored power to over 2800 members since Hurricane Harvey arrived Saturday.  Historic rainfall has caused flooding in portions of our service territory making some areas inaccessible.  When flood waters recede crews will continue to safely restore power to the inaccessible areas as soon as possible.  We are committed to restoring service to all of our members through Hurricane Harvey.

Inaccessible Outages

Walker County:
•  Dickey Loop – Loma Road
• Kate Bolden Road
• Lessa Lane – Garvey Road
• Preston Road
• FM 1374 at Sandel Road

Grimes County:
• CR 206 – CR 208
• CR 158 

Montgomery County:
• Jackson Road – FM 149
• Bear Canyon
• Osborn Road
• Honea Egypt Road

HURRICANE HARVEY OFFICE CLOSING

Mid-South Synergy will close all front lobbies on Monday, August 28th to focus efforts on outage restoration resulting from Hurricane Harvey. Members may reach a member service representative by calling 936-825-5100. Regular hours will resume Tuesday, August 29th. We thank all of our members for their support during restoration efforts.

HURRICANE HARVEY RESTORATION EFFORTS

Mid-South Synergy Crews have safely restored power to over 1000 members since Hurricane Harvey arrived Saturday. Heavy rains have flooded portions of our service territory causing areas to become inaccessible in the Walker County area near Birdwell Road. When flood waters recede crews will continue to safely restore power to the inaccessible areas as soon as possible. We are committed to restoring service to all of our members through Hurricane Harvey.

OFFICE CLOSING: FRIDAY, JUNE 16, 2017

All Mid-South Synergy offices will be closing at 1:00 pm on Friday, June 16th for our 77th Annual Meeting being held at the Walker County Fairgrounds. The doors will open to the event at 3:30 pm and the meeting beginning at 5:00 pm. There will be tons of door prizes, refreshments, and much more! We hope to see you there!

CALL CENTER OUTAGE

We are currently experiencing an outage with our phone systems. All online payment systems have been affected by this outage as well. Our call center will be unavailable as we work to restore our phone lines. Thank you for your understanding. We are estimating the outage will last around 1 hour, but are working as quick as possible to get everything back up and running.

2017 SCHOLARSHIP RECIPIENTS ANNOUNCED

2017 Scholarship Recipients Announced

Darren Blakley – Madisonville High School
Kurtis Bradicich – Iola High School
McKenzie Caldwell – Gonzales High School
David Cole – Iola High School
Matthew Collier – Huntsville High School
Zachary Fisher – Huntsville High School
Cheyenne Kuta – Anderson Shiro High School
Shelby Lepley – New Waverly High School
Luke Moy – Anderson-Shiro High School
Randall Navarro – Madisonville High School
Dawson Park – Huntsville High School
Morgan Roberts – Montgomery High School
Jasmine Rodrigues – Huntsville High School
Addison Samuelson-Hesterman – Anderson-Shiro High School
Dillon Samuelson-Hesterman – Anderson-Shiro High School
Sonora Schueneman – North Zulch High School
Tori Thomas – Montgomery High School
Landry Wagner – Iola High School
Miranda Walterbach – Montgomery High School

Congratulations to this year’s recipients!

For additional information, please contact Erin Hughes by phone at 936.825.5139 or e-mail

Mid-South Synergy Solar Panels Vandalized

On Friday, January 27, 2017, the Grimes County Sheriff’s Office received a report that a number of solar panels located in our Bedias solar yard were damaged. Mid-South Synergy is still working with authorities during their investigation into who caused the damage. At this time, we know that a firearm caused the damage to the panels, however, the type of firearm is still unknown. We appreciate the Grimes County Sheriff’s Office for all of their help and support during this investigation.

If you have any tips or information regarding the damage to the Mid-South Synergy solar yard, you can report it anonymously to the Grimes County Sheriff’s Office or Investigator Kindale Pittman by calling 936-873-2151.

The damage has not interrupted service to the panels, however, we will begin repairs to/exchanging damaged panels as quickly as possible. When the solar yard was built, we acquired a stock of panel replacements anticipating storm related damage or emergency situations such as this. We want to assure Synergy Solar members that you WILL NOT see any interruption in service.

For more information on Synergy Solar, please visit www.synergysolar.coop.